1. Introduction

These Terms of Use govern your access to and use of Lesotho Wine websites, platforms, and digital services.

2. Acceptance of Terms

By accessing our platforms, you agree to comply with these Terms of Use. If you do not agree, you must discontinue use immediately.

3. Website Usage

Users agree to use our platforms only for lawful purposes and in accordance with these Terms.

You may not:

  • Attempt to gain unauthorised access to systems
  • Interfere with website functionality
  • Use the platform for fraudulent or malicious activity

4. Account Responsibility

If you create an account or engage with our systems (including ticketing or Wine Club platforms), you are responsible for:

  • Maintaining confidentiality of login details
  • All activity conducted under your account

5. Prohibited Conduct

Users must not:

  • Violate applicable laws or regulations
  • Disrupt events or digital services
  • Upload malicious content or attempt system disruption
  • Misuse payment or Booking systems

6. Intellectual Property

All content on Lesotho Wine platforms, including text, branding, images, videos, and design elements, is owned or licensed by Lesotho Wine.

No content may be copied, reproduced, or distributed without written permission.

7. Access & Availability

We do not guarantee uninterrupted access to our platforms. Services may be temporarily unavailable due to:

  • Maintenance
  • System upgrades
  • Third-party outages
  • External disruptions

8. User Submissions

Any content submitted by users (including feedback, reviews, or messages) may be used by Lesotho Wine for operational, marketing, or improvement purposes.

9. Third-Party Services

Our platforms integrate with third-party services including:

  • Payfast
  • Yoco
  • Mailchimp
  • Google Analytics
  • Meta platforms
  • Courier and logistics providers

We are not responsible for third-party services or their performance.

10. Termination of Access

We reserve the right to suspend or terminate access to our platforms at our discretion, particularly in cases of:

  • Abuse
  • Fraud
  • Breach of Terms
  • Security risks

11. Disclaimer of Warranties

All services are provided “as is” and “as available” without warranties of any kind, either expressed or implied.

12. Limitation of Liability

Lesotho Wine shall not be liable for any damages arising from use or inability to use our platforms or services.

13. Governing Law

These Terms of Use are governed by the laws of Lesotho.

14. Contact Information

Lesotho Wine

Email: info@lesothowine.co.ls
Support: support@lesothowine.co.ls
Phone: +266 2232 4621

Address:
62 Moshoeshoe Road
Industrial Area
Maseru 100
Lesotho